Career & Technical College
Main: Virginia Beach, Va.
Additional: Florida, North Carolina, South Carolina, Texas
Finding a Modern, Flexible Higher Ed Platform
ECPI University, a leading career and technical college based in Virginia Beach, Virginia, has distinguished itself by providing programs that serve a wide diversity of students, from traditional students to adult learners and military veterans.
Offering flexible terms, rolling starts and online programs, the institution needed a next-generation financial aid system that could automate and accelerate financial aid packaging for traditional and nontraditional terms in an increasingly complex and growing regulatory environment.
Automating Financial Aid for Students and Staff
ECPI University wanted to modernize its financial aid processes. Administrators were manually reviewing financial aid applications line by line for accuracy, which delayed processing and resolution of issues for students. From an accounting standpoint, with more than 200 batch processes to post every week, the institution needed to improve workload efficiency and reconciliation process.
“Financial aid automation is a way to be more timely without compromising accuracy."
Eliminating Manual Processes and Focusing More on Students
ECPI University implemented financial aid automation processes with CampusNexus Student for its 22 campuses, including the main campus in Virginia Beach, Va., and locations in Florida, North Carolina, South Carolina, and Texas.
Since that time, ECPI University has transitioned from 100 percent manual processing of financial aid to 100 percent automated processes, enabling administrators to focus more on direct student engagement and exceptions resolution. In the seven months following implementation, the institution was able to:
For ECPI University and its students, this will result in an average of nearly 3,000 ﬁles per year and 200,000 student records being processed automatically.
ECPI Streamlines and Modernizes Financial Aid Processes
The ECPI team discusses how Financial Aid Automation has benefited their workload efficiency and reconciling process.