How a Boca Raton education tech firm expanded its software to 2,000 campuses - South Florida Business Journal - 4/28/2015

Boca Raton tech firm Campus Management is taking over the world.

Celia Ampel - South Florida Business Journal - Just a few years ago, the company’s administrative software for colleges and universities was mostly limited to the U.S. Today, its product is on 2,000 campuses in 18 countries.

The 700‐employee firm aims to help its customers battle funding challenges and declining enrollment, CEO Jim Milton said.

Jim Milton
Campus Management CEO Jim Milton.

“We’re almost the central nervous system of a higher education institution, helping them increase their efficiency from an administrative standpoint,” he said.

The company’s latest suite of tools, CampusNexus, allows schools to manage all of their dealings with students, including admissions, enrollment and financial aid. The software also helps with recruiting and alumni fundraising.

CampusNexus includes HR and finance software, created through a partnership with Microsoft.

“We have taken their base human resources and financial product and we have built on top of it,” adding capabilities such as tenure management, Milton said.

CampusNexus is the only higher‐education software that uses the Microsoft Dynamics AX platform, he said. As part of the partnership, Microsoft brings the product into colleges and universities where it has a presence.

Campus Management’s global expansion has focused on countries where higher education systems are still developing, such as Malaysia, Indonesia, Singapore, and various East African nations.

“Many of these countries actually look toward the U.S. as a model for higher education, so we are particularly well‐suited [to meet their needs],” Milton said.

The company has established its strongest international presence in India and Brazil, with offices in those countries, he said. Campus Management is looking to grow its teams in those offices.

Global expansion has its challenges, Milton said.

“There’s the balance of ensuring that you have scale — a single suite of products that you can deploy around the world — but that you also localize your products and services for the various markets,” he said.

That means helping colleges and universities comply with national regulatory requirements and hiring people who speak the local language in each country.

“You also have to be careful not to expand too quickly and spread yourself too thin,” he added.

Campus Management was founded in 1988 in Deerfield Beach, starting with one product meant to support for‐profit colleges.

Today, the company’s customers range from small, two‐year colleges to brand‐name four‐year universities such as Pennsylvania State University and the University of Alabama, Milton said.

Many of those large state universities are just beginning to develop online‐only education, or systems for students who want to take a mix of online and in‐person classes.

“We’re uniquely positioned to be able to help those not‐for‐profit schools given our experience with for‐ profit schools,” Milton said.

Milton would not say how many people the company plans to hire in the coming year, but he said the firm’s 300‐person workforce in South Florida would continue to grow.

“We’re constantly on the hunt for, in particular, developers,” he said.

Products and Solutions

Campus Management’s software and services are in step with higher education’s demands for better service and accountability.