Chatham University Case Study

Chatham University wins Campus Management’s 2017 Excellence Award in Operational Efficiency for improving business processes that positively impact faculty, staff and students.

Institution

4-Year Private

Campuses

Shadyside, Chatham Eastside

Students

2,200+

Goals

Chatham University in Pittsburgh, Pa., had a goal to improve academic scheduling efficiency, reduce data entry errors in enrollment management, and eliminate manual processes.

Finding inspiration at the CampusInsight Annual Users Conference, the institution sought to utilize the workflow component in its student information system to achieve new efficiencies. As a result, Chatham created and implemented three new workflows in CampusNexus.

Solution

Chatham university now devotes more time serving students and working on strategic initiatives that help them succeed.

Classroom-Size Workflow

A classroom-size workflow now helps in the course scheduling process by reducing errors and ensuring that faculty and students are assigned an appropriately sized classroom for their courses.

Enrollment Management Wizard Workflow

With an enrollment management wizard workflow, mismatched and inaccurate data entry errors have been eliminated by nearly 100 percent.

Late Payment Fee Workflow

In the first six months, data cleanup tickets went from 109 records to zero new requests. By implementing a late payment fee workflow, the university has cut out two days’ worth of manual processing per month in its Student Accounts office, for an annual time savings of 192 hours per year, and a cost savings of over $13,000 per year.

It's been a really great product for us. It has all the features we need. It really does everything it says its supposed to do.

Jenna Godfrey,
Manager of Administrative Systems,
Chatham university

Chatham University Receives 2017 Excellence Award in Operational Efficiency

For improving business processes that positively impact faculty, staff, and students, Campus Management congratulates Chatham University on winning the 2017 Excellence Award in Operational Efficiency.

Chatham University Case Study PDF

Chatham University wins Campus Management’s 2017 Excellence Award in Operational Efficiency for improving business processes that positively impact faculty, staff and students.

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About Chatham University

Founded in 1869, Chatham University in Pittsburgh, Pa., is a fully co-educational institution with an enrollment of over 2,200 students and more than 60 undergraduate and graduate programs.

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