State Community College Increases Credentials Awarded by 41% Through Student Success Strategy

Institution

Public Community College

Campuses

Newport, Jonesboro, Marked Tree

Enrollment

2,700+ Students

Solutions

CampusNexus CRM
CampusNexus Student
CampusNexus Finance, HR & Payroll
CampusNexus Cloud

Goal: Optimize Resources Around Student Success

Arkansas State University - Newport (ASU-Newport) was born out of the need to serve nontraditional students and meeting them where they are, whether that’s first-generation students, adult workers seeking new skills, or students preparing for four-year colleges and universities.

To optimize resources around student success, the institution needed to replace its legacy system with a modern, cloud-based system that was built on a relational database.

Challenge: Migrate Legacy System to Cloud-Based Platform

In 2016, Arkansas Governor Asa Hutchinson announced a plan to fundamentally change the funding formula for the state’s higher education institutions. The proposed Higher Education Productivity Funding Model would tie levels of funding to student outcomes, not just enrollment numbers.

As a two-year community college, ASU-Newport saw this pending model as an opportunity to reassess its strategy, systems, and processes. The institution’s technology platform, however, was not designed for the future.

ASU-Newport’s IT team was constantly troubleshooting, updating, and maintaining hardware on premises. “It’s hard to focus on strategic activities when you’re absorbed with maintenance and support contracts with hardware providers,” said Adam Adair, CFO at ASU-Newport. “In order to optimize resources around student success, we needed a modern, cloud-based system that was built on a relational database.”

How Community Colleges Drive Student Outcomes

Adam Adair, Vice Chancellor for Finance & Administration at Arkansas State University-Newport, discusses how the institution aligns academic programs with the needs of the workforce leveraging CampusNexus from Campus Management.

Solution: CampusNexus Student in the Microsoft Cloud

ASU–Newport made the decision to move to a new system as part of a consortium of Arkansas State University campuses. After a competitive selection process, the consortium selected the Microsoft and cloud-based CampusNexus as its next-generation platform. The suite included CampusNexus Student and CRM.

Results

12.2% Increase in State Funding

41% Increase in Credentials Awarded

30% Student Growth Over 5 Yrs

Enabling Academic Flexibility

In addition to traditional terms, ASU-Newport students take advantage of flex terms that start at various times throughout the year, which require more nimble financial aid processing than systems built for traditional terms.

Containing Costs

CampusNexus enables easy configuration and automation of processes that were manually intensive and expensive to build and maintain in the old system or impossible to perform. The student online application process, for example, now automatically triggers activities off student responses, guiding students and alerting advisors regarding next steps.

Optimizing Resources Around Students

Having a modern solution also enables ASU-Newport to work more directly with students across the institution, from applying and registering for classes to graduation and career placement.

Greater Transparency and Insight

With CampusNexus, data accuracy and integrity are built in. Because it’s a Microsoft-based solution, ASU-Newport staff members have single sign-on access to powerful tools for accurate reporting, predictive analytics, and collaboration, including Power BI, Office 365, and more.

“With CampusNexus, we will improve engagement across the student lifecycle. The more responsive we can be, the more proactive we can be in identifying students at risk, the better chance they have of attaining that degree or credential.”

Adam Adair,
Chief Financial Officer,
Arkansas State University-Newport

About Arkansas State University-Newport

Arkansas State University-Newport is a public, twoyear college system located in northeast Arkansas, with its flagship campus in Newport, Arkansas, and campuses in Jonesboro and Marked Tree. ASUNewport provides an accessible, affordable, quality education that transforms the lives of students, enriches its communities, and strengthens the regional economy. ASU-Newport is part of the Arkansas State University System.

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Aligning Academic Programs and Student Skills with Workforce Needs

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