Higher Education’s CRM System of Intelligence
CampusNexus® EngageTM combines Campus Management’s deep CRM solutions expertise with Microsoft’s application and cloud infrastructure to deliver a system of intelligence for higher education.
Built using Microsoft Dynamics, Azure, and Power BI, the solution integrates higher education workflow processes and best practices with the latest innovations in artificial intelligence, machine learning, and business analytics to improve engagement and drive student and institutional success.
Gain Insight Across the Student Lifecycle
CampusNexus Engage works alongside your existing systems to help your institution gain insight across the student lifecycle and respond dynamically to each student’s unique experience and needs.
Drive Actions – Cultivate relationships through activities and action items based on a holistic view of each student.
Predict Outcomes – Focus on leading indicators and predictive workflows from recruiting through career services.
Respond Proactively – Automatically identify patterns of student behavior and respond earlier to potential issues.
Empower Students – Empower students with a personalized support team of staff and faculty and self service portal.
Go Mobile – Engage with students through their preferred communication channels and devices.
Optimize Marketing & Events – Create and automate marketing and event campaigns and workflows to achieve strategic goals.
Extend Across Enterprise – Deploy once and implement across departments and campuses.
Leverage Microsoft Products – Integrate other products into your student-focused initiatives and workflows, including Office 365, LinkedIn, and more.
Improve Case Management – Automate case management creation and workflows and track student issues through resolution.
Social Listening and Engagement
CampusNexus Engage includes Microsoft’s social engagement and listening tool that enables you to capture, measure, and respond to social media sentiment and perceptions about your institution.
Campus Management and Microsoft Partner on Next-Gen Engagement Platform
Look back at Campus Management and Microsoft’s joint development project that resulted in CampusNexus Engage.